• Users wishing to use the service must register and open an account on the platform. At the end of the opening of the account, all users must register by completing the form provided for this purpose with the required information.
• For seller registration, the registration fee on the platform is one (1) United States dollar (USD), which is automatically deducted during registration.
• In order to verify his registration, the user must enter an OTP (One Time Password) on the site. This OTP is sent by SMS to the phone number or email address he specified in the registration form.

Buyers can pay by credit card, gift voucher, Mobile Money (Mpesa, Orange Money, Airtel Money) or cash on delivery.

Cards issued by banks based outside the Democratic Republic of Congo must be international bank cards (Visa, MasterCard). In the event of payment by credit card, the amount of the buyer's order is only debited when the items are dispatched.

To place an order, the customer after having filled his virtual basket by selecting the desired product, the quantity and all the relevant information, clicks on the button “Validate the cart“. A cart can only contain products offered for sale by the same seller. Thus, if the customer has selected products offered for sale by different sellers, he will have to validate several baskets, one after the other.

Once the customer has validated his basket, he will be directed to the page “Pick up order” to choose a method to retrieve their order.

The customer must indicate the mode of recovery of his order: he will have to choose between the Click & Collect, and home delivery.

In both cases, the customer has the option of designating a third party to collect or receive the product on his behalf. The customer must provide the name of the designated third party as well as his telephone number in the event of Click & Collect, and its names, telephone number and address in the event of home delivery.